Returns & Exchanges
We want you to love your TentBox apparel, but if your fit isn't quite right, you can return any unworn items with tags attached within 30 days of delivery. Our hassle-free process ensures you can get back to your adventures in the style that suits you best.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the unwashed and unworn items in their original packaging, ensuring all hangtags and labels are still securely attached.
Attach Shipping Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return package.
Drop Off and Refund
Drop your package at any authorized carrier location; once received and inspected, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing